FAQs

Where are you located?

Durham, North Carolina

How long should I wait before receiving my clutch?

Each clutch is handmade and takes time to create. After payment, you can expect your clutch to be created and shipped within 5-15 days. Should additional time be needed, you will be contacted by email.

Is tracking included with my package and who is the shipping carrier?

Yes, you will receive tracking information via email and the shipping carrier is USPS

Will you create other items aside from clutches?

Absolutely! As with any brand, there is always a staple item. Crossbody bags, tote bags and apparel and accessories will soon be added to the taylormayde brand.

You sell out quickly, how many of each clutch do you make?

The number of each clutch created varies based on fabric availability. Remember the purpose of taylormayde is to be unique and different - so if you SEE IT and LIKE IT you should…BUY IT!

Handle With Care

• Please beware of crocking and dye transfer - this can happen if rubbed on dark or black denim

• Store your clutch flat to reduce bends and folds in the fabric

• SPOT CLEAN ONLY - I do not recommend placing your clutch in a washing machine

• All products are created in a smoke-free and pet-free environment

Please note that while each item is handmade and unique, there may be slight inconsistencies in color or designs